1. Introduction
Carolina Precision Flooring (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
Full name
Phone number
Email address
Project details (square footage, timeline, property type, etc.)
Any additional information you submit through forms or communication
We may also automatically collect:
IP address
Browser/device information
Website usage data
Interaction with ads or pages
3. How We Use Your Information
We use your information to:
Provide accurate flooring estimates
Contact you regarding your request
Schedule consultations or installations
Improve our services and customer experience
Send updates, offers, or service-related messages
Run and optimize advertising campaigns
We may contact you via:
Phone
SMS/text message
4. Marketing & Communication
By submitting your information, you consent to receive communication from Carolina Precision Flooring regarding your request and related services.
You may receive:
Estimate follow-ups
Appointment confirmations
Service updates
Promotional offers (optional)
You can opt out at any time by replying STOP to SMS or unsubscribing from emails.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
Service providers (CRM systems like GoHighLevel)
Marketing and advertising platforms (Facebook, Google)
Subcontractors or crews (only for job fulfillment)
All partners are required to handle your data securely.
6. Cookies & Tracking Technologies
We use cookies and tracking tools (such as Facebook Pixel and analytics tools) to:
Understand user behavior
Improve website performance
Deliver relevant ads
You can disable cookies in your browser settings, but some features may not
function properly.
7. Data Security
We take reasonable steps to protect your personal information using secure systems and best practices.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing communications
To make a request, contact us using the information below.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
CarolinaPrecisionFlooring
Email: [email protected]
Website: www.carolinaprecisionflooring.co